Provide first-level technical support to our clients. Responsibilities include troubleshooting hardware/software issues, managing user accounts, and escalating complex problems. Excellent customer service skills are a must.
💰 $22 – $28/hour
Key Requirements
+1 more requirement
1+ years of experience in a help desk role or relevant certification (A+, etc.)
Familiarity with Windows and Mac OS
Experience with ticketing systems
Job Category: Information Technology
Job Type: Full Time
Job Location: 📍 Austin
